Privacy policy
How the independent partner platform handles business account data. Effective 20 October 2026. The operator’s legal identity, privacy contact, retention schedule, and applicable transfer provisions must be finalized before launch.
Data we handle
We store account and reseller application details, authentication records, wallet ledger entries, deposit references, support requests, order history, and supplier-issued eSIM profiles. Optional bank receipt uploads may contain personal or financial information.
Why we use it
We use this data to authenticate accounts, review applications and deposits, fulfill eSIM orders, prevent duplicate payments and purchases, provide support, and maintain financial and security audit records.
Service providers
Supplier purchase information is processed by eSIM Access. Configured payment providers process checkout and payment status. The configured email provider delivers transactional messages. Provider credentials remain server-side.
Protection and access
Activation information is encrypted at rest. Profile downloads require authenticated authorization. Resellers cannot access another reseller’s records. Logs exclude secrets and activation information.
Retention and requests
Financial and audit records may need to be retained for accounting and fraud prevention. Contact support to request access, correction, or deletion where applicable. Final retention periods and legal exceptions require operator review.
Cookies
The platform uses a necessary secure session cookie for authentication. No advertising or analytics trackers are included by default.